9.5.

Management and Motivation: Person

Presentation: Non-monetary motivations for individual persons

Six Hat Discussion: Could peer-group rankings for students support the study motivation of each student?

Presenters: Iris Heuer, Franziska Herms, Susanne Langner

23.5.

Management and Motivation: Groups
Presentation: Motivation of different groups of visitors to a destination (first-timers, regulars, last-minuters, transiting etc.) for their visit and forms to use their motivations for better business

Six Hat Discussion: Can a tourist information office motivate visitors to come back next year?

 Jördis Gorzel. Mareike Müller, Daniela Prütz, Ina Thürkow, Ramona Verch, Christina Jenewsky

13.6.

Management and Leadership
Presentation: Results of an investigation into prevalent leadership forms in a larger tourist company (f.i. HanseDom, Meeresmuseum, Tourismuszentrale).

Six Hat Discussion: Should curators have the decision power in planning the new Meeresmuseum at the Hafeninsel?

 Steffi Chollet, Kristina Löwe,Katja Ewert, Melanie Witt, Silke Rohn, Susanne Fischer

6.6.

Change Management
Presentation: The "Clustermanagement Health Industry M-V" reorganises the Health Industry including Health Tourism in M-V using forms of Change Management

Six Hat Discussion: Should Wellness in M-V concentrate on "Nordic Wellness"?

Anu Korpi, Kathleen Unruh

20.6.

(Total) Quality Management
Presentation: The "Quality Label for Swiss Tourism"- the most famous example of Quality Management in tourism

Six Hat Discussion: Should the Quality Label for Swiss Tourism also be applied to M-V?

Georg Nagel (georg79§yahoo.de), Jana Susemihl (jsusemihl§web.de), Florian Rubländer (florubi§gmx.de), Martin Balas, Kristin Klingner, Johann Schmidt