FH Stralsund - Leisure and Tourism Management - Prof. Dr. Wolfgang Arlt

 


 

 

 

 

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 Values

 Whereas motiviations are to a considerable extent based on physical needs which are part of the human nature, VALUES are learned.

Values differ

from one culture to another

from one social group to another

from one period of time to another

 

Companies and organisations have different values which lead their work - sometimes explicitly stated, but mainly implicitly acted out.

 

Example:

Stated value: The customer comes first

Acted value: The customer is disturbing the complicated process of balancing the social network within our organisation

 

How can organisations make sure that the individuals working in them share the same values and that these values are contributing towards the success of the organisation?

 

                                             

 Contact: wolfgang.arlt@fh-stralsund.de  Office: 1/132, Tel. (03831) 45 6961

 

 
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