FH Stralsund - Leisure and Tourism Management - Prof. Dr. Wolfgang Arlt - SS 2002
4. + 6. Sem. Management Methods in the 21st century - Monday, 15.45-17.15 h / Tuesday, 14.00-15.45 h

 


 

 

 

 

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 Kaizen, Kanban and TQM

Kanban is the Japanese extended version of "just-in-time". JIT related originally only to the timely delivery of parts to the production line to save storage costs. Kanban expands this principly to all parts of the production process.

The word originates from the "card" with which material is ordered from the previous stage of production. Quality Circles (QC) are a crucial component of the Kanban system. QCs provide for dynamic centers where employees are able to discuss and find solutions to various problems within the team's boundaries of production.

Kaizen (neverending improvement) is based on the idea, that nothing is perfect, every process and product can be bettered without a final point, the way is the goal.

Using Kaizen helps to reduce the barrier between R+D and production and to translate technological progress into better products within the current product line - therefore saving money and time at the same time.

For successful Kaizen operations the full support of all staff members is necessary, an intensive top-down and bottom-up communication process is essential and the satisfaction of customers and staff members is a central criterion to measure success.

KAIZEN as originally defined in the book of: "KAIZEN, the Key to Japan's Competitive Success", by Masaaki Imai, is:

KAIZEN means improvement. Moreover, KAIZEN means continuing improvement in personal life, home life, social life, and working life. When applied to the workplace KAIZEN means continuing improvement involving everyone - managers and workers alike.

http://www.kaizen-institute.com/kzn.htm

 

TQM will be talked about in the presentation.

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 Contact: wolfgang.arlt@fh-stralsund.de  Office: 1/132, Tel. (03831) 45 6961

 

 
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