Prof. Dr. Wolfgang Georg Arlt
International Tourism Management

 

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ITM MA 2. Sem. 8037-9: Seminar I
           Tu 14.00-15.30 h (S 18)

 

Individual projects, based on a common geographic location: SCOTLAND

  Lecture structure

9.4.

Introduction course

16.4.

No class - May 7 double session instead

23.4.

Decision Special Focus Projects / Discussion "Expectation Economy" download here

30.4. Individual discussion Projects
7.5. I

7.5 II

Development of Scotland as Tourism Destination:
Statistics: Link Map: Link
Strategies 2000 and 2006
Development 95-03:

13.5. Tourism Science articles on Scotland I:
AuthenticScotland.pdf AuthenticScotlandReply.pdf  (BackpackersScotland.pdf)
20.5. Discussion Projects
27.5. Tourism Science articles on Scotland II: Edinburghfestival.pdf
3.6. Tourism Science articles on Scotland III ghostsscotland.pdf
+ Discussion Projects
10.6. Presentations

17.6.

Tourism Science articles on Scotland IV - oilscotland.pdf tobermoryscotland.pdf

24.6.

Intermediate Presentation Project Results

30.6. (Mo) 17.30 h

Feedback Meeting at Prof. Arlt's house in Meldorf

  

Sectors:

Destination Management

Tour Operation

 

Projects:

1) DM Edinburgh
1. Is the Fringe Festival effectively marketed?

The Fringe Festival is a 20-days-lasting theatre event. It was first launched in 1947. This year it takes place from 5th to 25th of August. The event occupies buildings and places all over Edinburgh and attracts staff, theatre groups and spectators from all over the world. Some of the 2050 shows are free. Some plays are premiers for a relatively affordable price. The success of the Fringe produces profit for different stakeholders. From a first rough glance the main stakeholders are the spectators, the actors, organizers, staff and helpers, and the city of Edinburgh. The homework presents the stakeholders and their needs. During the analysis of the needs it may occur that some stakeholders may have conflicting needs. Moreover the author analyzes how different stakeholders benefit from Fringe festival and if there is potential to do more. Maybe there is potential to adjust the marketing and the product (The Fringe) itself to the needs of the stakeholders. If there are feedback forums the response by visitors will be evaluated as well.

2. Which are the current target groups of Edinburgh and where are potentials for new target groups or products?

This homework concentrates on the communication to Edinburgh’s current target groups. Moreover the potential for new target groups is checked. How the product (Edinburgh as a tourist destination) could be improved in order to keep the existing or get the new target groups. In order to offer a brief look at Edinburgh’s role in the national tourism strategy the relation between the tourism strategies of Scotland and Edinburgh will be compared and related to each other. Edinburgh Fringe Festival: Stakeholder needs and benefits (conflicts?)
Wishes of other participants:
- Relation Edinburgh T. strategy / Scotland T. strategy?
- Feedback from visitors (WOM2)?

2) DM Urban Regeneration / Rejuvenation. For Urban Regenaration through Leisure/Tourism. Example Glasgow
Details of Development, why is it happening (reason of transforming factories/warehouses into culture/leisure spaces), economic, ecological, social changes as result of Landuse change: GDP structure, socioeconomic structure of differents part of city.
Wishes of other participants:
Connection between Urban Regeneration and Tourism Target Groups? 

3) TO Edinburgh: City Breaks (2-3 days, weekend). Attraction: Nightlife, Shopping, Food+Beverages, Offering from Tour Operator companies. Target groups? International Tourists?

4) TO Scotland: Common approaches by TOs, presentation of offers, organization of tour offers from TOs point of view and from customers point of view.
Feedback from tourists and tour operators and incoming agencies (interviews)

5) DM Golf tourism in Scotland
The object of the project is to analysis the current materials of Scotland’s golf tourism from several main websites, then classify the main types of golf tourists and their characteristic, finally to conclude the strategy for Scotland’s golf tourism. The main content of the project are as follows:
1. Brief introduction of golf in Scotland
Golf organizations in Scotland
2.
 customer profile
classify different types of golf tourists:
golf holidaymakers(golf for those is the main part of their holiday ); holiday golfers(golf for those is only one part of their holiday.).
the characteristic of different types of golf tourists:
age, gene, time spent…(data can be collected from
www.visitscotland.com)
3. the key market of golf tourism in Scotland(data can be collected from
http://www.scotexchange.net/KnowYourMarket/Niche/golf4.asp).
4.
 The strategy of Scotland’s golf tourism
analysis the strength and weakness of Scotland’s golf tourism
conclude the new strategies for Scotland’s golf tourism(concluding materials from two main websites
www.visitscotland.com and www.scottishgolf.com)
give suggestion of the progress on the Strategy.

6) DM a)  Comparison between the International Tourism Strategies of  Scotland and Germany
b) Implementation of the International Tourism Strategy of Scotland – Offline and Online Media
Content
The individual project focuses on the topic “International Tourism Strategy of Scotland”. Foreign visitors tend to stay longer than domestic visitors in Scotland and their total expenditure during their visit is higher, therefore the international market is important to Scottish tourism. (http://www.visitscotland.org/marketing_opportunities_main/vs-branding/international_marketing_strategy.htm, 05.05.2008)

The objective of the individual project A is to introduce the international tourism strategy of Scotland as well as of Germany and to analyze both in regards to the markets, visitor profiles, brands and communication strategy. The comparison concentrates mainly on the methodology of the strategy – “the way”/how VisitScotland and German National Tourism Board (DZT) want to reach their target groups.

Individual project B gives a review about the use of online and offline media by VisitScotland. The aim of the project is to analyse how the theoretical part – the international tourism strategy – is implemented. Which media is used, most important or possibly missed?

 

 

 

 Contact:
Prof. Dr. Wolfgang Georg Arlt
arlt@fh-westkueste.de, Office 2.018, Tel. 0481 8555-513
Consultation hours: Tuesday 10.00 - 11.00 h in my office

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