Prof. Dr. Wolfgang Georg Arlt
International Tourism Management

 

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ITM Master 1. Sem.
9688 Seminar
International Tourism Management I

Sat. Dec. 15 H01

10.00-13.15 h, 14.00-19.00 h 


My tourism service provider for different customer groups
+ Presentation Tourism in Pakistan  

 

10.00-11.30 h

Intercultural Differences as Opportunities in Tourism -
Entrepreneurship; Hofstede; Example of Tourism in Japan

11.45-13.15 h

My international tourism service provider -

Group of max. 4 students (if possible mixed: from source market and from host destination) each develop ideas to start an internationally orientated tourism service provider for a specific target group
(for instance:
- Business Hotel in Hamburg for Muslim visitors,
- inbound tour operator for European visitors to community based tourism in South Asia,
- Adventure outbound tour operator for Russian customers traveling to China
- Communication company for tourism crisis management for international NTOs in Germany
 etc.)

Think about:
- Market niche - is there a demand? what about competitors? what would make your company special?
- Specific demand structure of target group
- How to match this demand with the organisation, product, communication etc. of your new company
- Tentative development plan for the first five years of the new company

13.15-14.00 h

Lunch break

14.00-15.00 h

Presentation: Tourism in Pakistan

15.00-16.30 h

Presentation and discussion of results of group work:
New companies to conquer the international market

17.00-19.00 h

St. Jürgen Church

Market Sq. Heide

Free entrance

INTERNATIONAL CHRISTMAS SONGS AND CUSTOMS
Advents- u. Weihnachtskonzert der Heider Kantorei und des Heider Posaunenchores „Internationale Weihnacht”. Lieder zu Santa Lucia und aus aller Welt zum weihnachtlichen Festkreis.
Chöre an St. Jürgen (Heider Kantorei, Seniorenchor, Kinder- und Jugendchor, (Ltg.: Sebastian Schwärze-Wunderlich)
Heider Posaunenchor (Ltg.: Gunda Köster)
Weihnachtskonzert unter dem Motto „Internationale Weihnacht”.
Die Chöre präsentieren adventliche und weihnachtliche Lieder aus aller Welt. Dabei soll u. a. etwas von der schwedischen Santa-Lucia-Tradition zu sehen und zu hören sein. An der Fachhochschule Westküste wird der weltliche Teil dieser Tradition auf Anregung von Anna Wölber, Schwedin und Dozentin an der FHW, gemeinsam mit Sebastian Schwärze-Wunderlich und Studierenden schon seit einigen Jahren begangen. Elemente der Santa-Lucia-Tradition, wie z. B. die heilige Lucia mit dem Lichterkranz, werden auch in unserem Konzert vorkommen. Ein vorweihnachtliches Lichterfest – lassen Sie sich überraschen.
Der Eintritt ist frei.

 

 

 


 Entrepreneurship and Tourism:

Why it is so easy to start your own company in international Tourism

 

 

 

 

 

 

 

 

 

 

 

 Hofstede's Cultural Dimensions

 

Geert Hofstede

 Industrial age: »The big are eating the small«

 Service age: »The fast are beating the slow«

 Knowledge age: »Socially competent companies win against
 socially incompetent companies«

 

 Hofstede´s Five-Dimensions Model  

 

Starting with IBM 1970s:

If all engineers are working in the same company and having the same education but still behave very differently, there must be cultural differences.

 

 

 

Culture, understood as the accumulation of shared meanings, rituals, norms and traditions among members of an organisation or society, is the collective programming of the mind which distinguishes members of one group or society from those of another.

 

Therefore culture is not a phenomenon in its own right. It is the difference perceived, and only then perceived, by one group when it comes into contact with and observes another one. It is important to point out that the idea of pure cultures meeting in intercultural exchanges without much knowledge about the other culture is outdated.

Today almost everybody outside a given culture has some information and knowledge about that culture, however superficial.

 

 

 

 

 

 

CULTURE AS AN ICEBERG

 

 

The foundation for most cross-cultural interpretation is the work of Geert Hofstede. He developed with the help of large-scale samples starting in the 1970s cultural index scores for five constructs:

Power distance,

Uncertainty avoidance,

Individualism/Collectivism,

Masculinity/Feminity and

Long term/Short term orientation.

 

 

These dimension are acquired through “mental programming”, learned patterns of thinking, feeling and potential acting.

 

Three level of uniqueness are distinguished:

The inherited universal human nature,

the learned culture specific to certain societies or groups within a society, and

the inherited and learned individual personality.

 

 

 

 

Hofstede’s five cultural dimensions with scores for China, Japan, USA and Switzerland (lowest possible score 1, highest possible score 100)

 

Dimensions

China

Japan

USA

Germany

(1) Power Distance. The extent to which the less powerful members of a society accept and expect that power is distributed unequally.

80

54

40

35

(2) Uncertainty Avoidance. The extent to which a culture programs its members to feel either uncomfortable or comfortable in unstructured situations and tries to control the uncontrollable.

30

92

46

65

(3) Individualism is the degree to which individuals are supposed to look after themselves or remain integrated into groups (Collectivism).

20

46

91

67

(4) Masculinity refers to the distribution of emotional roles between the genders, it opposes “tough” masculinity to “tender” feminity.

66

95

62

66

(5) Long-term orientation refers to the extent to which a culture programs its members to accept delayed gratification of their material, social and emotional needs.

100

80

29

31

 

 

 

 

  

 

Maslow pyramid

A western idea:

maslow.gif

 

 

The pyramid in Asian societies:

 

pyramideasia

          John Ap (2006)

 

 

 

 

 

  japan01.htm

 

 

 

  Contact: Prof. Dr. Wolfgang Georg Arlt FRGS
Bachelor and Master Program International Tourism Management
arlt@fh-westkueste.de, Office 2.018, Tel. 0481 8555-513
Consultation hours (during lecture period): Wed. 13.00-14.00 h

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