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"Scientific Management"
under Fire: Henry Mintzberg II
Mintzberg groups managerial activities and
roles as involving:
| Managerial activities |
Associated roles |
| interpersonal relationships - arising from formal authority and status and
supporting the information and decision activities. |
- figurehead
- liaison
- leader
|
| information processing |
- monitor
- disseminator
- spokesman
|
| making significant decisions |
- improver/changer
- disturbance handler
- resource allocator
- negotiator
|
This finding from the 1970s have
been supported from more recent research:
The Singapore Institute of Management
f.i. analysed the work of 700 managers
and arrived at five "mega-components"
of managerial work:
Goal definition and goal control
Building supportive work situation
Quality Management
External relation building and developing
Management of achievements
Comparing this work with the ideas
of Taylor, only the first component
is covered by his ideas, all the others
belong to "new" management.

Contact: wolfgang.arlt@fh-stralsund.de
Office: 1/132, Tel. (03831) 45 6961
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