FH Stralsund - Leisure and Tourism Management - Prof. Dr. Wolfgang Arlt

 


 

 

 

 

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 "Scientific Management" under Fire: Henry Mintzberg II

Mintzberg groups managerial activities and roles as involving:

Managerial activities Associated roles
interpersonal relationships - arising from formal authority and status and supporting the information and decision activities.
  • figurehead
  • liaison
  • leader
information processing
  • monitor
  • disseminator
  • spokesman
making significant decisions
  • improver/changer
  • disturbance handler
  • resource allocator
  • negotiator

 

This finding from the 1970s have been supported from more recent research: The Singapore Institute of Management f.i. analysed the work of 700 managers and arrived at five "mega-components" of managerial work:

Goal definition and goal control
Building supportive work situation
Quality Management
External relation building and developing
Management of achievements

Comparing this work with the ideas of Taylor, only the first component is covered by his ideas, all the others belong to "new" management.

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 Contact: wolfgang.arlt@fh-stralsund.de  Office: 1/132, Tel. (03831) 45 6961

 

 
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